Note: These instructions were created using Microsoft® Windows XP. If you have Mac® or other Microsoft® Windows versions, the screen display that you see may be slightly different than what is shown here, but the instructions are still the same (or similar).
- If we have received your payment already (For check or money order, you will only be able to download when you get the Order Update email), you will receive an Order Confirmation and/or Order Update email from Gem’s Cottage. In this e-mail, you will see a link, as shown below:
Click on the “Click here for a Detailed Invoice” link.
- It should open a web page where you can Sign In.
Type the email address and the password you used and click on the Login button.
3. If you typed in your Email Address and password correctly, you should see your Order History:
Click on the View button of your order.
- You should see a screen similar to this:
Click on the download button (as indicated).
- You will be asked if you want to run or save the file.
Click on the Save button.
You may also click the Run button. However, if you do, you will not be able to save the original self-extracting compressed file in case you want to reextract the images. (You may want to copy the directory and image files after you’ve extracted them, though, just to keep a backup). If you clicked on the Run button, skip steps 6-7 and go directly to step 8.
- You will then be asked to save the file in a directory or folder of your choice.
Choose the directory where you want to save the file by clicking on the drop-down arrow next to the Save in: prompt. This usually defaults to “My Documents” if you haven’t changed it yet.
In the above example, the file will be saved under “Gem’s Cottage Downloads”.
NOTE: Remember the folder or directory where you saved the file. Please write it down so that you won’t forget. You would have to go to this directory to extract the file on the next step.
Click on the Save button.
- Open Windows Explorer (Click StartàAll ProgramsàAccessoriesàWindows Explorer) and go to the directory where you saved the file in Step 3.
If you forgot where you saved the file in Step 3 (but you know the filename or part of filename – it usually has “Gem’s Cottage” as part of the filename), you may search for the file by clicking on StartàSearchàAll Files and Folders and putting the filename in the “All or part of the file name:” box. Then click the Search button. You should see the file name and the folder where it is stored on the list to the right of the window.
Double-Click on the file that you downloaded.
If Windows XP displays the following Security Warning prompt:
Just click the Run button.
If you get this error message:
This means the file got corrupted during the download. Please download again and start from Step 1. If you still get this error message after 3 tries, please contact Gem’s Cottage.
Note: Mac® users might get a different error message like “…not a supported file type…” or “….the file has been damaged”. If this happens, it just means that you don’t have software installed that can open and extract the files. You will need to download a free third-party software called StuffIt® Expander from this website: http://www.stuffit.com/mac/expander/. Just download and install this software and you should be able to open and extract the file.
- You should see the prompt below:
You may change the root folder or directory where to unzip the file images by typing it on the edit box or clicking on Browse. The default root directory where it will unzip the files is C:\Gem’s Cottage.
NOTE: Remember the root folder or directory where you will unzip the file. Please write it down so that you won’t forget. This is main directory where you will find the folder containing the images.
Click on the Unzip button.
- It should start unzipping the directory and files under the folder specified in the “Unzip to folder:”. After the directory and files have been extracted, you should see this prompt:
Congratulations! You have successfully extracted the files. They should be in the folder under the root folder/directory you specified in Step 8.
If you have more than one downloadable, repeat steps 4 to 9 for each file.